Terms & Conditions

1.WE REQUIRE A DEPOSIT OF AT LEAST 10%-25%, TO CONFIRM THE BOOKING.
2. The BALANCE must be paid 7 WORKDAYS before the function.
3.Prices are based on specific number of people and the final costs will vary according to the number of guests, location, event timings and menu choices.
4. Failure to pay IN FULL can result in the FORFEITURE of your deposit and the cancellation of the Spit-Braai.
5. Quote invoice number as reference for payment.
6. Please email deposit slip to tinus@red-bird.co.za
7. A travel levy will be charged and added to your quotation/invoice.
8. PLEASE NOTE VALUE ADDED TAX IS NOT CHARGED!
9. PLEASE ADHERE to the TIME you requested to be SERVED. We arrive (+-3-4) four hours before the serving time, prepare the meal and stay at the venue for one (1) hour after serving. After which we collect and check all our equipment on site.
10.The customer will be charged an additional R600 per hour if serving starts 45 minutes after the arranged time to serve.
11.Crockery and cutlery are included in quotation/invoice.
12. Any crockery, cutlery or equipment damaged or lost will be charged for and must be paid to the personnel at the venue. Invoice to follow.
13. Should any catering / hire equipment be left behind for further use by the client, an additional R350-R600 will be charged for collection the next day.
14. Vegetarians welcome: Please let us know of any dietary requirements. We are more than happy to help.
15. WE CANNOT PREPARE THE MEAL IN THE RAIN & WIND. We require a suitable accessible area for preparation.
16. Please NOTE that we require electricity to be supplied by the customer, a generator could be provided if requested beforehand at an additional cost to the customer.
17. In the event of load-shedding the customer will be responsible for providing back-up electricity.
18.Allergies- Red Bird Catering cannot guarantee that any produce on our menu has not encounter nuts, nut derivatives or other ingredients to which guests may have a serious allergic reaction. We would therefore advise guests with severe allergies to nuts or other ingredients to talk to us directly to arrange an alternative to the chosen menu.
19. Please ensure that there are containers for leftover food. We do not leave any equipment behind.
20. E&OE (errors or omissions excepted)
21. Red Bird Catering is registered trademarks. All public documents and images are copyright protected.
22. Red Bird Catering takes no responsibility for any harm/damage caused beyond our control.
23. Serving date & times are given in good faith. We endeavor to comply therewith.
24. We cannot be held responsible for external influences e.g. traffic, accidents, road closures, strikes etc.
25. We require a suitable well-ventilated area with sufficient light to work eg. Braai area, Garage, Lapa, ect. We cannot be held liable for damages.
26. Customers should adhere to times! NB! Please. Overcooked meat is never nice;’)
27. Red Bird Catering is not VAT registered.